Established 1840 - Sales / Customer Service: 023 8072 4775 - General Enquiries: 023 8072 4778 - enquiries@lawson-his.co.uk
CUSTOMER REVIEWS
3. Feb
Great Service, Great Product!
Speedy delivery, superb product. Many thanks.
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Petra Furlonge
5. Feb
This Is How It Should Be Done !
I needed to replace my small cordless drill as it has seen better days.I decided to get a 14.4 Bosch and looked around on the internet eventually came to Lawsons site,they had just what I wanted, at a great price.I ordered the drill and the following day contacted them on the phone to get a delivery date (part of their service) the chap I spoke to couldn't have been more helpful and friendly.My drill arrived the following day.Well done to all concerned, a really satisfied customer
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GRAHAM COOK
Changed your mind?
We offer a no-quibble 16-day money-back guarantee. Upon receipt of your return we will refund the value of goods in full. Note: All returns must be unused and in their original packing. You must enclose your original invoice (or photocopy) as proof of purchase. Shipping charges will not be refunded. All return goods are your responsibility until received by us. For your protection we recommend you use a delivery service that insures you for the value of your returned item, such as the Post Offices Compensation Fee Parcel service.
Our error?
Yes, even we can make mistakes. Please contact our sales office on 023 8072 4775 to arrange for incorrect goods to be collected. You will be asked for full details of the problem. Upon receipt of your return we will process a replacement order to your requirements. If such an exchange is urgent, contact our Sales Office on 023 8072 4775 to process a new order. You will be charged for your new order and a refund will be processed upon receipt of your returned item. Note: You must enclose your original invoice (or photocopy) as proof of purchase. Goods must be unused and in their original packing.
Exchange?
Goods may be returned for exchange within 28 days. Upon receipt of your return we will process a replacement order to your requirements. Note: Goods must be unused and in their original packing. An additional shipping charge for replacement goods will apply. You must enclose your original invoice (or photocopy) as proof of purchase. Shipping charges will not be refunded. All return goods are your responsibility until received by us. For your protection we recommend you use a delivery service that insures you for the value of your returned item, such as the Post Office's Compensation Fee Parcel service.
Immediate Exchange?
Contact our Sales Office on 023 8072 4775 to process a new order. You will be charged for your new order and a refund will be processed upon receipt of your returned item. Note: All returns must be unused and in their original packing. You must enclose your original invoice (or photocopy) as proof of purchase. Shipping charges will not be refunded. All return goods are your responsibility until received by us. For your protection we recommend you use a delivery service that insures you for the value of your returned item, such as the Post Office's Compensation Fee Parcel service.
Faulty products within 30 day?
Please contact our sales office on 023 8072 4775 to arrange for the collection of a faulty product. You will be asked for full details of the problem. Upon receipt we will usually replace, repair or offer a full refund. Note: You must enclose your original invoice (or photocopy) as proof of purchase.
Faulty products older than 30 days?
Please contact out returns department 023 8072 4775 as manufacturers' warrantee repair routines vary. Please also refer to your completed warranty card.